Identified - Hello

We have uncovered an issue where for some customers, Scheduled Reports are being created and being sent out more frequently than configured. In some cases, this is leading to a Scheduled Report being sent out multiple times per week or per day, where the frequency should be less.

We have identified the cause of the issue, and our Engineers are working to fix this. A fix will follow in an upcoming myairops flight release. In the interim, this issue can be mitigated by ensuring that your Scheduled Report has a defined Start Date for the schedule.

The next update will include details of when the fix will be deployed to your myairops flight environment.

Regards, Customer Support

Nov 14, 2024 - 13:42 GMT
myairops flight Degraded Performance
90 days ago
100.0 % uptime
Today
flight App ? Operational
90 days ago
100.0 % uptime
Today
Reporting Services Degraded Performance
90 days ago
100.0 % uptime
Today
myairops crew ? Operational
90 days ago
100.0 % uptime
Today
myairops platform Email Service ? Operational
90 days ago
99.95 % uptime
Today
Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 GMT
Scheduled - Hello

We are pleased to announce the upcoming release of myairops flight, which is part of our ongoing commitment to enhancing the platform. This update includes important improvements and optimisations designed to further streamline your experience.

Scheduled Update Window:
The update will take place during a scheduled maintenance window. We do not anticipate any downtime during this period, but there may be brief moments of reduced performance while the system is updated. Our team will work to minimise any potential disruption and complete the update as quickly as possible.

Release Notes:
For a detailed breakdown of the enhancements and fixes included in this release, please visit the Release Notes page here:
https://help.myairops.com/en/support/solutions/articles/44002378090-myairops-flight-release-notes
‎‎
We appreciate your patience and understanding as we implement these improvements. If you have any questions or need further assistance, please don’t hesitate to reach out to myairops Support at: https://help.myairops.com.

Kind regards,
myairops Support

Nov 19, 14:49 GMT
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Completed - The scheduled maintenance has been completed.
Nov 14, 17:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 17:00 GMT
Scheduled - We are excited to inform you that the latest version of the myairops crew application is now available for download on the App Store. This update is part of our commitment to continually improving myairops crew.

What’s New in v3.3.5?
This update includes a variety of new features, performance enhancements, and bug fixes designed to optimise your experience with myairops crew. To see a full list of the improvements and new functionalities included in this release, please visit our Release Notes page:
https://help.myairops.com/support/solutions/articles/44002383389-myairops-crew-updates

Key Update Details:
Version: 3.3.5
Release Date: 14th NOV 2024
Where to Download: Available on the App Store

We encourage all users to download the latest version as soon as possible to take advantage of these new enhancements. Should you encounter any issues or have any questions, please reach out to myairops Support at: https://help.myairops.com

Nov 14, 15:37 GMT
Nov 13, 2024
Completed - The scheduled maintenance has been completed.
Nov 13, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 09:00 GMT
Scheduled - Hello

We are pleased to announce the upcoming release of myairops flight, which is part of our ongoing commitment to enhancing the platform. This update includes important improvements and optimisations designed to further streamline your experience.

Scheduled Update Window:
The update will take place during a scheduled maintenance window. We do not anticipate any downtime during this period, but there may be brief moments of reduced performance while the system is updated. Our team will work to minimise any potential disruption and complete the update as quickly as possible.

Release Notes:
For a detailed breakdown of the enhancements and fixes included in this release, please visit the Release Notes page here:
https://help.myairops.com/en/support/solutions/articles/44002378090-myairops-flight-release-notes
‎‎
We appreciate your patience and understanding as we implement these improvements. If you have any questions or need further assistance, please don’t hesitate to reach out to myairops Support at: https://help.myairops.com.

Kind regards,
myairops Support

Nov 12, 18:02 GMT
Nov 12, 2024

No incidents reported.

Nov 11, 2024
Completed - The scheduled maintenance has been completed.
Nov 11, 10:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 09:00 GMT
Scheduled - Hello

We are pleased to announce the upcoming release of myairops flight, which is part of our ongoing commitment to enhancing the platform. This update includes important improvements and optimisations designed to further streamline your experience.

Scheduled Update Window:
The update will take place during a scheduled 90-minute window. We do not anticipate any downtime during this period, but there may be brief moments of reduced performance while the system is updated. Our team will work to minimise any potential disruption and complete the update as quickly as possible.

Release Notes:
For a detailed breakdown of the enhancements and fixes included in this release, please visit the Release Notes page here:
https://help.myairops.com/en/support/solutions/articles/44002378090-myairops-flight-release-notes
‎‎
We appreciate your patience and understanding as we implement these improvements. If you have any questions or need further assistance, please don’t hesitate to reach out to myairops Support at: https://help.myairops.com.

Kind regards,
myairops Support

Nov 8, 17:41 GMT
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.